At Sky we're always looking at ways of being greener, so we no longer supply user manuals with our products and services.
If you require one of our broadband user manuals, you can download a PDF version using the links provided below. These manuals describe setup and connection processes, features of your equipment and safety information.
- White Sky Hub - Sky Broadband (non-fibre) set up guide
- White Sky Hub - Sky Fibre set up guide
- Black Sky Hub - Fibre and non Fibre set up guide
- Where should I put my microfilters in my home?
Request by post
You can also request a copy of a Sky manual by writing to the freepost address below, supplying details of the manual required and the address the manual should be sent to:
Freepost - RTEE-ZRZA-SSXL
Unipart Technology Logistics
Siskin Parkway West
Middlemarch Business Park
If requesting a manual by post, upon receipt of your manual request you should expect to receive your manual within 5-7 working days.