We've detected that you may be experiencing poor broadband performance.

Fix this

Receive TV programme reminders by email

Never Miss is the name of the service that lets you set up email alerts for those "must see" movies, series and programmes on Sky. If you don't want to miss the start of the next series of your favourite show – even if that's months away – then Never Miss is just what you need.

Select your favourite programmes through the Never Miss website and we'll send you an email alert a week before those programmes are aired. Once you've received a Never Miss email alert, you can request to record the programme or series straight away – even when you're not in front of your TV.

  1. Go to the Never Miss website.
  2. Sign in using your Sky iD and password (or sign up for an account).
  3. Use the search bars to look for the programmes you want to watch. There's one for movies and another for TV series.
  4. Select the Never Miss button next to each programme you want to be reminded about. We'll send you an email alert a week before the movie, series or programme is aired.

When you receive an email alert about a Never Miss programme, click the programme's name inside the email and you can choose to record the programme. The request will be sent to your Sky+ box - you don't need to do anything else!

How do I change the email address used for Never Miss alerts?

The email address used for Never Miss is the same as the one registered on your Sky iD. Changing one email address will automatically change the other. 

  1. Sign into the Never Miss website with your Sky iD and password. Your registered email address is shown in the My Requests box, in the top-left corner. 
  2. Select Change your email address to access your personal details page and change your email address. 
  3. Select Save. You will see your new email address in the top-left corner, and all future Never Miss alerts will be sent to the new email address.

Check your Never Miss email alerts

  1. Go to the Never Miss website.
  2. Sign in using your Sky iD and password.
  3. All alerts set up in Never Miss are shown in the My Requests box, in the top-left corner.
  4. Click a programme name to see its summary. The Requested button confirms that a Never Miss email alert has been saved.

Cancel a Never Miss email alert

  1. Go to the Never Miss website.
  2. Sign in using your Sky iD and password.
  3. All alerts set up in Never Miss are shown in the My Requests box, in the top-left corner.
  4. Click a programme name to see its summary. The Requested button confirms that a Never Miss email alert has been saved.
  5. Hold the pointer over the Requested button to change it to a Cancel button.
  6. Press the Cancel button.

If you forget your Sky iD username or password, use the forgotten username or forgotten password pages to reset your details or request a reminder.