We've detected that you may be experiencing poor broadband performance.

Fix this

Sky Go devices

Register your devices on Sky Go

Sky Go lets you watch Sky TV on the move on up to two compatible devices at no extra cost.

In this article we’ll show you how to register your device and how to view and change your registered devices so that you get the most from Sky Go. You may also be interested in our Sky Go supported devices article.

  • How do I register my compatible tablet or smartphone?

    Getting connected to Sky Go couldn’t be simpler;

    1. Download the Sky Go app from the App Store or from Google play.
    2. Once you’ve downloaded the Sky Go app, sign in to the Sky Go app and watch a programme.
    3. The programme will start to play and your tablet or smartphone will be registered automatically.

    Please note: You can change or register one new device, once per calendar month. 

  • How do I register my compatible Windows PC, laptop or Mac?

    1. Go to the Sky Go website and sign in using your Sky iD and password.
    2. Watch a programme by choosing a tab (On Now, Catch Up) and select Watch now.
    3. Your chosen programme will start to play and your PC or Mac will be registered automatically.

    Please note: You can only change a device or register one new device once per calendar month. 

  • How do I view or change my registered devices?

    If you'd like to see which of your compatible devices are registered for Sky Go or make changes to your device setup, follow the steps below.

    1. Sign in to the Sky Go website, using your Sky iD and password.
    2. Select Settings at the top-right of the screen.
    3. Select View/Manage Devices on the left of the screen.

    Any devices you have connected with Sky Go will be shown here. If two devices are already registered, you’ll need to remove a device before you can register a new one.

  • Why do I see "The computer you are currently using is not registered"?

    This message will be shown if you haven't streamed any programmes on the current device.

    As soon as you attempt to stream a programme, your device will be automatically registered, as long as you haven't reached your device limit.

    If the error message is still displayed after your device has been registered, sign out and then back in to the Sky Go website.

  • How do I register more devices?

    With Sky Go Extra you can register up to four compatible devices. You'll also be able to download programmes in the UK and Ireland via your Wi-Fi connection to watch later without an internet connection.

    If you’re in the UK, go to Sky Go Extra for more information.

    If you’re in the Republic of Ireland, go to Sky Go Extra for more information.

  • Need more help with your Sky Go devices?

    If you’ve read the article above and you still need help on how to view and change your registered devices, choose one of the following options:

    Call us in the UK:
    03442 411 599
    Call us in the Republic of Ireland:
    0818 716 059

    Calls to Sky contact centres are free for Sky Talk customers If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you don’t have a calls package, charges may apply and vary by provider. BT customers pay 9.58p per minute and 15.97p connection. Calls from the Republic of Ireland cost up to 5.3c /min (plus 9.7c connection fee) for Eircom customers. Calls from other providers will vary.