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Sky Go devices

Sky Go supported devices

Sky Go lets you stream Sky TV on your mobile, tablet or computer and if you've got Sky Go Extra you can also watch on your games console.

To see if your device is supported check the list of compatible devices below.

We continually review device support so as new devices and operating systems appear we may stop supporting some older versions. From time to time you may need to update the software on your device.

Enjoy super reliable live streaming of your favourite shows with the latest offers and upgrades on Sky Broadband at My Sky Offers.

  • Compatible mobile devices

    Sky Go is available on the following mobile devices:

    Apple:

    • iPhone 6, iPhone 6 Plus.
    • iPhone 5, iPhone 5S, iPhone 5C.
    • iPhone 4, iPhone 4S.
    • iPhone 3GS.
    • iPod touch (4th & 5th Generation).

    Technical specifications:

    • Devices running iOS 5.11 and above (recommended use for Sky Go is 6.1 and above). Sky Go doesn’t support beta OS versions.
    If you're not sure which version of the iOS software you have:

    1. Open the Settings menu on your device.
    2. Select General.
    3. Select About.
    4. You'll see your version number listed alongside Version.

    If you need to update to the latest version select Software Update from the General menu and follow the on screen instructions. You’ll need to be connected to the internet to download your software update.

    Android:

    • All Android devices running OS Ice Cream Sandwich version 4.0 and above.

    Each release of Sky Go is tested on a range of flagship devices from our partner manufacturers; Samsung, Sony, Google, HTC, LG and Motorola. Although we test across a suite of devices we can’t guarantee the user experience will be consistent across every Android device.

    If you're not sure which version of the Android operating system (OS) you have:

    1. Open the Settings menu (usually represented with a cog symbol) on your device.
    2. Select About device.
    3. You'll see the version number listed under the Android version header.

    If your mobile device isn’t listed above, Sky Go won’t be supported on your device. We’re constantly developing the app for new mobile devices though, so keep checking for updates.



  • Compatible tablet devices

    Sky Go is available on the following tablet devices:

    Apple:

    • iPad Air, iPad Air 2.
    • iPad Mini, iPad Mini 2.
    • iPad 4.
    • iPad 3.
    • iPad 2.
    • iPad 1.

    Amazon:

    • Amazon Fire tablets running Fire OS 2.0 and above.

    Android:

    • All Android devices running OS 4.0 and above.

    Sky Go Tablet app for Android tablets

    Due to the range of Android tablet devices available, we're only able to test the app on the most commonly used devices.

    If you use the Sky Go Tablet app you’ll be able to download the Sky Go app for both tablets and phones, from Google Play. Before you move from the tablet app to Sky Go, make sure you watch any downloads before deleting the Sky Go Tablet app from your device.

    The Sky Go Tablet app will soon be unpublished from Google Play, but you can continue using alongside Sky Go until a forced app update occurs.

    Please note: There won’t be any further updates to the Sky Go Tablet app and it will no longer be available to download from Google Play.

    If you’re not sure which version of the Android operating system (OS) you have:

    1. Open the Settings menu (usually represented with a cog symbol) on your device.
    2. Select About device.
    3. You’ll see the version number listed under the Android version header.

  • Compatible computers

    You can watch Sky Go on your computer through a web browser on your Windows PC or Apple Mac. If you use Google Chrome with Sky Go, please read our Using Silverlight with Sky Go help article.

    Windows PC Computer

    Operating System (OS):

    • Microsoft Windows 7, 8.1 and 10
    • Microsoft Windows Vista (32-bit)

    Web browser:

    • Internet Explorer 11
    • Mozilla Firefox (latest version, 32-bit)

    Hardware specifications:

    • Windows X86 or x64 1.6 gigahertz (GHz) or higher processor
    • 512MB of RAM (minimum)

    Additional software requirement:

    To view Sky TV on your laptop or computer you’ll need to download Microsoft Silverlight software.

    > Download Microsoft Silverlight (free browser plug-in)

    Please note: Microsoft's ‘Edge’ web browser, included with Windows 10, won't support the Microsoft Silverlight plug-in, so you'll need to switch to a different browser to continue watching Sky Go. You should already have Internet Explorer installed on your computer which will enable you to continue watching. Use the links below to download the latest version or to download Firefox instead.

    > Download Internet Explorer

    > Download Mozilla Firefox

    Apple Mac

    Operating System (OS):

    • OS X 10.7 Lion up to and including OS X 10.10 Yosemite.

    Web browser:

    • Mozilla Firefox (latest version)
    • Safari (latest version)

    Hardware specification:

    • Intel Core Duo 1.83 gigahertz (GHz) or higher processor (PowerPC processors are not supported)
    • 512MB of RAM (minimum)

    Additional software requirements:

    To view Sky TV on your laptop or computer you’ll need to download Microsoft Silverlight software.

    > Download Microsoft Silverlight (free browser plug-in)

    Please note: Google Chrome no longer supports the Microsoft Silverlight plug-in for Mac, so you'll need to switch to a different web browser to continue watching Sky Go. You should already have Safari installed as your default web browser. If not, use the link below to download the latest version:

    > Download Safari

  • Compatible games consoles

    If you're a Sky Go Extra customer, you can also watch Sky TV on selected supported games consoles.

    If you’re in the UK, go to Sky Go Extra for more information.

    If you’re in the Republic of Ireland, go to Sky Go Extra for more information.

    Xbox 360

    Requirements:

    • Xbox 360.
    • Xbox live account.

     > Find out more about watching Sky Go on your Xbox 360

    Xbox One

    Requirements:

    • Xbox One.
    • Xbox live account.

    > Find out more about watching Sky Go on your Xbox One

    PlayStation

    Requirements:

    • PlayStation 3 (PS3) or PlayStation4 (PS4).
    • PlayStation Network account.

    > Find out more about watching Sky Go on your Sony PS3 and PS4

    Additional requirements:

    At least 250MB of available space on your hard drive (minimum).

  • How many devices can I use to watch Sky Go?

    You can watch TV on the move on up to two devices. You can double the number of devices by upgrading to Sky Go Extra, allowing you to download programmes to watch offline on up to four devices. 

    > Check and register your devices

    If you’re in the UK, go to Sky Go Extra for more information.
    If you’re in the Republic of Ireland, go to Sky Go Extra for more information.

  • Connecting to Sky Go with Sky Broadband

    You can watch Sky Go online with a wireless internet connection. 
    > Connect your device to your Sky wireless network.

    You can extend the signal of your broadband to reach your device by adding a Wireless Booster. 
    > Learn more and purchase a Booster.

    Explore the latest offers and upgrades on Sky Broadband at My Sky Offers.

  • Copy protection and tracking

    Sky Go doesn't permit the use of rooted or jail broken devices. Second screen display is also not permitted, for example through the use of Air Play, Miracast, HDMI/TV-Out and Chromecast.

    Individual user experience of Sky Go is tracked through Conviva across iOS devices and the Android tablet app. The Sky Go advertising platform also tracks individual usage for the provision of serving advertisements.

    Sky employs technologies such as digital rights management and copy protection to control the play back and copying of digital content provided via Sky Go.

  • Can't download or install the Sky Go app?

    If you’re having trouble downloading or accessing the Sky Go app on your Android or Apple device, check that your device is supported by Sky Go by viewing the list of supported devices above.

    If once you have downloaded the Sky Go app you are experiencing issues, see our help article.

    > Error messages on the Sky Go app

  • Here's the legal bit