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10 matching articles

Sky Go error messages on your computer

Find help in our troubleshooting guide if you're seeing an error message when using Sky Go on your computer.

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Error messages on the Sky Go app

Find out how to resolve error messages that are preventing you from watching Sky Go on your mobile or tablet device.

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Forgotten username or password

If you've forgotten your Sky iD username or password, it's easy to get a reminder.

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Fix picture problems with Sky Go

Find out how to improve your picture quality and stop buffering when streaming programmes on Sky Go.

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No sound when watching Sky Go

If you can't hear sound when watching programmes on Sky Go, find out what you can do to resolve it.

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Forgotten Sky Go PIN

Follow the instructions in this article to reset your Sky Go PIN.

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Programmes not available on Sky Go

Find out why certain programmes may not be available to watch on Sky Go.

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Can't download or install the Sky Go app

If you can't download or install the Sky Go app, you'll need to check your device is compatible.

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Problems with Sky TV on Xbox 360

Find help if you're having difficulty with Sky TV on your Xbox 360.

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Sky Go pop out player not appearing

If Sky Go isn't opening in a new window when watching on a computer, you'll need to stop your browser from blocking pop-ups.

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Select an option

Fix Sky Go

10 matching articles

Sky Go error messages on your computer

Find help in our troubleshooting guide if you're seeing an error message when using Sky Go on your computer.

Read article

Error messages on the Sky Go app

Find out how to resolve error messages that are preventing you from watching Sky Go on your mobile or tablet device.

Read article

Forgotten username or password

If you've forgotten your Sky iD username or password, it's easy to get a reminder.

Read article

Fix picture problems with Sky Go

Find out how to improve your picture quality and stop buffering when streaming programmes on Sky Go.

Read article

No sound when watching Sky Go

If you can't hear sound when watching programmes on Sky Go, find out what you can do to resolve it.

Read article

Forgotten Sky Go PIN

Follow the instructions in this article to reset your Sky Go PIN.

Read article

Programmes not available on Sky Go

Find out why certain programmes may not be available to watch on Sky Go.

Read article

Can't download or install the Sky Go app

If you can't download or install the Sky Go app, you'll need to check your device is compatible.

Read article

Problems with Sky TV on Xbox 360

Find help if you're having difficulty with Sky TV on your Xbox 360.

Read article

Sky Go pop out player not appearing

If Sky Go isn't opening in a new window when watching on a computer, you'll need to stop your browser from blocking pop-ups.

Read article