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Find help in our troubleshooting guide if you're seeing an error message when using Sky Go on your computer.
Find out how to resolve error messages that are preventing you from watching Sky Go on your mobile or tablet device.
If you've forgotten your Sky iD username or password, it's easy to get a reminder.
Find out how to improve your picture quality and stop buffering when streaming programmes on Sky Go.
If you can't hear sound when watching programmes on Sky Go, find out what you can do to resolve it.
Follow the instructions in this article to reset your Sky Go PIN.
Find out why certain programmes may not be available to watch on Sky Go.
If you can't download or install the Sky Go app, you'll need to check your device is compatible.
Find help if you're having difficulty with Sky TV on your Xbox 360.
If Sky Go isn't opening in a new window when watching on a computer, you'll need to stop your browser from blocking pop-ups.