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Connect an Apple device to your wireless network

It’s quick and easy to connect your iPhone, iPod Touch or iPad to the internet using your Sky Broadband wireless connection. Before you start, switch on your Apple device and check that your Sky router is connected to the internet. Please note that the Sky router images may be different from your router at home, but the principle of connecting to the internet is exactly the same.

Step 1: Switch on your Apple device

Switch on your Apple device and select the Settings icon.

Select the settings icon

Step 2: Select the Wi-Fi option

In the Settings menu, find and select the Wi-Fi option.

Select the Wi-Fi option

Step 3: Make sure Wi-Fi is set to On

If it’s not already, make sure Wi-Fi is set to On.

Set Wi-Fi to On

Step 4: Choose a Network on your Apple device

A list of available networks will open. Look through this list until you find your wireless network. You can find these on the Connect card or the Keep me handy card that came with your Sky router and on the side or bottom of your router.

List of available networks

Unless you've changed it, your wireless network name will be something like “SKY” followed by five numbers. For example SKY 12345.

Step 5: Type in your password

Click on your chosen network and you’ll be asked for a password. Your password can be found on the Connect card or the Keep me handy card that came with your Sky router and on the side or bottom of your router.

Type in your password

Always enter your password in capital letters.

When you type in the password you’ll see a series of dots instead of the letters. Don’t worry, your keyboard isn't broken, this is just for security reasons.

Step 6: Join the network

Once you've entered your network key, select join.

Join the network

Step 7: Connection complete

Your iPhone, iPod Touch or iPad will now connect to your Sky Broadband network and you’ll see a tick against your highlighted wireless network name.

Tick against your highlighted wireless network

Step 8: See details of your network

You can select the arrow against your wireless network to see details of your network connection.

If you are having problems getting online

If you experience problems getting online, check to see if you can get online using another device such as your computer. If you can’t get online, see our Sky Broadband connection problems article the problem is likely to be with your internet connection. If you can view websites with your computer and the problem is only affecting your games console, you need to refer to the manufacturer's instructions.