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Connect to the internet using wires

If your computer will always be next to your Sky Hub or Sky router, then you may want to set up a wired Sky Broadband connection. You’ll need the Sky Hub or router, a computer or laptop and the yellow or black Ethernet cable.

Set up wired connection

First you’ll need to unpack and start up your Sky router. This may be the Sky Hub or an older version of the Sky router. You can find help and advice on doing this in our Setting up your Sky Hub guide.

Don't forget to check your Sky Broadband activation date. You will not be able to set up your broadband connection if your Sky Broadband has not been activated yet. You can find this on the top of your Sky router box, on the Welcome Letter from Sky or you can check online to see if your service has been activated.

Once you have set up your router, watch the instructional video or follow the steps below.

Please note that the router in the video may be different from your router at home, but the principle of connecting to the internet is exactly the same.

  1. Plug one end of the yellow or black Ethernet cable into the Ethernet port of the side or back of your computer.
  2. Plug the other end of the Ethernet cable into any of the yellow ports on the back of your Sky Hub or router.
  3. Click on any web browser to complete your set up.