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Set up your Sky Hub (non-fibre)

To set up the Sky Hub, you'll need the cables we sent in your pack and microfilters for each telephone socket in use in your home including the phone socket used by your Sky TV box.

You can watch our video set up guides, download our Sky Hub set up guide as a PDF or follow the steps below. The set up process is the same if your Sky Hub is a different colour.

Please note that the router in the video may be different from your router at home, but the principle of connecting to the internet is exactly the same.

1. Find your master phone socket

For your best speeds and stability you should connect your Sky Hub to your master phone socket. This is where your broadband signal is strongest.

Find your master phone socket

To find it look around your home for a larger phone socket with a line in the middle and possibly a BT or Openreach logo. You can also try tracing where your phone line enters your home from the street and looking on the wall near there.

2. Unplug everything from your master phone socket

If you have a splitter already inserted take it out of your master phone socket.

Unplug splitter from the master phone socket

If you have a phone cable already inserted take it out of your master phone socket.

Unplug phone cable

If you have any existing broadband equipment inserted, take everything out of the master phone socket including any old Sky microfilters and discard them.

Unplug old broadband equipment

3. Plug in your Sky Hub

Step 1: Plug the white end of the microfilter with the grey ADSL cable attached directly into your master telephone socket.

Plug in the microfilter

Step 2: Plug the phone cable or splitter that you previously removed to the microfilter port marked Sky Box/Phone.

Plug the phone cable or splitter into the microfilter

Please note: Never plug microfilters into other microfilters. This will prevent your Sky Broadband connection from working.

Step 3: Plug the grey end of the ADSL cable into the back of your Sky Hub.

Plug in ADSL cable

Step 4: Now plug the blue connector of the black power cable into the back of your Sky Hub. Then plug it in at the mains and switch on.

Plug in power cable

Don’t forget to fit microfilters on each phone socket in use around the rest of your home. Read our Microfilters help guide on how to connect these in your home.

Going online

Once you've completed your set up, you can then set up a wireless or wired connection.