Create a Sky iD

Sky iD is your username and password for all Sky online services, including Sky Go, Sky Rewards, Sky Email and online billing. You’ll need to link your Sky iD to your household account to use many of these services. To do this you'll need your Sky account number, your viewing card number or your bank details.

• Create a Sky iD

Remember that you might already have a Sky iD. If you’re a Sky Broadband customer your username and password may have been posted to you and will be the first part of your Sky Email address.

To access services such as Sky Go, Sky Rewards or My Sky, you'll also need to link your Sky iD to your Sky household account.

Why do I need a Sky iD?

Every Sky account must have a Primary Sky iD. This should be the bill payer. A Primary Sky iD allows you to:

• Access your account and billing details.
• Access all of the services you're subscribed to, such as Sky Go or Sky Email.
• Change your subscription (e.g. request upgrades or a home move).
• Manage users on the account.
• Access McAfee Security.

The Primary Sky iD is the first user to create an iD and link it to the household account. You can only have one Primary Sky iD on your account.

Your Sky iD password format

When you choose or change your password, remember to use at least seven characters, with a mixture of letters and numbers. Don't start with a number, include your username or use the word ‘password’.

Problems signing in with Sky iD

Use our reminder pages if you’ve forgotten your Sky iD username or password. You’ll be asked to enter some information for us to identify you so we can help retrieve your username or reset your password.

Creating Secondary Sky iDs

In addition to the Primary Sky iD, a further 9 Sky iDs can be linked to the household account which lets you share the benefits and services of Sky with other members of your household. You can find more information about Secondary Sky iDs in our Create Sky accounts for friends and family article.