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Set up McAfee Parental Controls

McAfee Parental Controls are an important part of keeping your family safer online. They help you control when your children can be online and to keep an eye on their online activities, including by monitoring and controlling what websites they can visit.

With McAfee Parental Controls you can ensure that your children view only age-appropriate websites. As a Sky Broadband customer you can get McAfee Parental Controls on up to three windows based PCs free for as long as you remain a Sky customer.

  • Download

    To download McAfee Parental Controls for a PC, just follow the steps below. You'll need your Sky iD to register for the service. You can find your Sky iD on your welcome letter.

    Step 1

    Follow the link below:

    Download McAfee Parental Controls

    Step 2

    Sign in to My Sky using your Sky iD and password. Don't worry if you’ve forgotten them, just follow Forgotten your username or password links on the Sign in page.

    Sign in using your Sky iD and password

    Step 3

    Check the email address details that we currently hold for your household are correct and click Next. You can also choose to change the email address but please note this will change the email address for your Sky household account.

    Check the email address details

    Step 4

    Tick the box to confirm you have read and accept the McAfee Software Service Terms and Conditions and End User License Agreement, then click Activate my McAfee.

    Accept the terms and conditions

    You'ill get a pop-up window notifying you to wait while your McAfee Parental Controls is registered.

    Shortly after a confirmation that McAfee Parental Controls has been successfully registered will appear. Click Download Now.

    Download now

    Step 5

    Write down the Serial Number as you will need it in a moment. Click Download and click Run.

    Write down the serial number

    Step 6

    Click Run when prompted to download McAfeeSetup.Serial.exe and follow the steps on screen.

    Download McAfee Setup

    Step 7

    Enter the Serial Number which you noted earlier and complete installation.

    Enter the serial number

  • How to use McAfee Parental Controls

    To set up McAfee Parental Controls you’ll need to be signed in to your computer with "Administrator rights". You'll also need to create non-Administrator user accounts for each child who uses the computer. These can be Windows or McAfee user accounts.

    Create a McAfee Administrator password

    Step 1

    Open McAfee Security Centre, and select Parental Controls.

    Select Parental Controls

    Step 2

    Create a password, Re-enter the password and then enter a password hint. Use a word or phrase for the hint that is different from your password.

    Create a password

    Step 3

    Make sure you have memorised your password and/or written it down and put it in a safe place as you'll need this to make any changes to the settings in the future.

    Step 4

    Click Next and then OK on the Administrator Password Save confirmation screen.

    Blocking websites

    To block particular websites for different users, you will need to create non-Administrator user accounts for each user who uses the computer. To learn how to create these types of accounts for a user, please visit the Microsoft Windows support website.

    Once these accounts have been created, follow the steps below to help you block particular websites for the accounts created.

    Step 1

    In the McAfee Parental Controls software, select the user account on Windows that you wish to protect and select Protect.

    Select the user account on Windows

    Step 2

    Select the child's age range you want to set up Parental Controls for.

    Select the child's age range

    Step 3

    The categories of website that will be blocked and allowed are selected based on the age category you selected. If you want to alter the preselected categories just click on the arrows to move them to and from the allowed or blocked section.

    If that's all you wish to set up you can select Done. Selecting Optional Settings at this stage will allow you to enable some advanced features like block specific websites (called Safesearch) and/or set what time the user can go online.

    Blocking specific websites/Enable Safesearch

    In addition to the preselected categories of websites that are blocked and allowed based on the age category of the user you selected, you can also block any particular websites you do not want them to have access to. To do this:

    Once you have selected Optional Settings to turn on the SafeSearch feature, make sure the box is ticked next to Block websites that contain potentially inappropriate images or language from appearing in your child’s search results.

    If you want to block or allow a specific web site, type the web site address in the box and select either Allow or Block as appropriate and then click Add.

    Enable safe search

    By default, keyword filtering is enabled, which means that a default list of keywords and corresponding rules is used to rate content for users according to their content rating group. This means that when a user searches for these keywords, related content will either appear or be blocked.

    Set time limits for internet use

    You can also set limitations on the times that each user can go on the internet. To do this:

    Step 1

    Within Optional Settings, select Online Schedule.

    Step 2

    Select I want to choose when my child can go online and then choose the times on the grid to specify when that user can access the internet.

    Set time limits

    The grid uses 30 minute intervals with green portions representing periods during which the user can access the internet and white portions represent days and times during which access is denied.

    If a user tries to log onto the internet during a prohibited period, they’ll see a notification that their access is blocked and will not be able to view any websites. It’s also possible to use this feature to prohibit a user from accessing the internet entirely (i.e. at all times) - that user can use the computer to access their files, play games and work, but won’t be able to view websites or use email at any time.

    You can no longer go online message

    Step 3

    Once you have chosen your time periods, click OK. You'll see a confirmation screen showing an overview of the settings you have selected. For example:

    Saved time settings