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Sky Go supported devices

Sky Go devices

Sky Go lets you stream programmes to a number of devices, so you don't have to be tied to your TV. Here is a list of the supported devices on Sky Go and their requirements.

  • Windows PC

    Operating System (OS)

    • Microsoft Windows 7
    • Microsoft Windows Vista (32-bit)
    • Microsoft Windows XP with Service Pack 3

    Web browser

    • Internet Explorer 8 or above
    • Firefox 3.5 or above
    • Safari 4.0 or above

    Hardware specifications

    • Windows X86 or x64 1.6 gigahertz (GHz) or higher processor
    • 512MB of RAM minimum

    Additional software requirements

  • Mac

    Operating System (OS)

    • OS X 10.5 (Leopard) up to and including OS X 10.7 Lion.

    Web browser

    • Firefox 3.5 or above
    • Safari 4.0 or above

    Hardware specification

    • Intel Core Duo 1.83 gigahertz (GHz) or higher processor (PowerPC processors are not supported)
    • 512MB of RAM minimum

    Additional software requirements

  • Apple iOS

    The Sky Go app for Apple iOS is available through the App Store on the following devices:

    • iPad
    • iPhone 3GS or higher
    • iPod touch 4th generation or higher

    (iOS 5.1 or higher)

    Will Sky Go work on jailbroken (rooted) devices?

    No. In keeping with our contractual obligations to ensure content protection, Sky Go is not supported on jailbroken devices. This may result in the error message "Unknown error - please restart the app if this error persists, or try again later" after you update your Sky Go software on iOS devices.

    Jailbreaking is the process of removing the limitations imposed by Apple on devices running iOS, such as the iPhone, iPad and iPod touch. Using Sky Go on a jailbroken device would put you in danger of exposing your Sky iD and personal information to third parties.

  • Android

    The Sky Go app for Android is available through Google Play for the following devices in the OS range from OS2.2x to OS4.2.1x (excluding 3.x):

    Smartphones

    Google: Galaxy Nexus, Nexus 4

    HTC: Desire, Desire S, Desire X, Desire HD, Incredible S, Sensation, Sensation XE, One V, One, One S, One X, One X+, One XL

    LG: 4X HD

    Samsung: Galaxy S, Galaxy S2, Galaxy S3, Galaxy S3 LTE, Galaxy S3 Mini, Galaxy S4, Galaxy Ace 2, Galaxy Note, Galaxy Note 2, Galaxy Note 2 LTE

    Sony: Xperia S, Xperia T, Xperia Z

    Motorola: Razr HD

    Tablets

    Google: Nexus 7”

    Samsung: Galaxy Tab 2 7.0

    For more information about Sky Go on Android, please see our Community Knowledge Base article.

How many devices can I use to watch Sky Go?

With Sky Go, you can watch TV on the move on up to two devices. You can double the number of devices on which you can use Sky Go by upgrading to Sky Go Extra, allowing you to download programmes to watch offline on up to four devices.